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Frequently Asked Questions

A: We have gotten 2200+ sellers reinstated. Our reinstatement rate is above 98%.

A:  It can take less than 24 hours or it could take longer depending on your situation and the complexity of your suspension.

A: Yes, there are several reasons behind still being able to reinstate your account. While it is more difficult – promises it can be done.

A: We will continue to respond Until you get reinstated as this is included as Part of the Package. No need to Pay again! YOU ONLY PAY ONCE!

A: Yes, we can still help you reinstate your Amazon seller account.

A: You can pay through PayPal our payment provider. This adds security to all your transactions through our payment system. Or Bank transfer option with 5% off.

We can never share any detail of another customers appeal process, including their company’s name and personal detail. We understand confidentiality is of the essence in such situations and our team of on-board specialists are only allowed to share your name after getting your permission for a referral.

No, our process does not require you giving us access. We send you the appeal electronically via email. However if you decide that you would like us to take care of the entire appeal process by user access permission, this can be possible for an additional fee

Emailing Jeff should be your very last option. It takes quite a while for him and his team to get back and your appeal needs to be airtight in order to for it to be approved. You only get one shot at this so please let our in-house experts handle this for you.

After your account has been suspended or banned, it is very tough to appeal and to get a human to decide whether to reinstate your account. Luckily, with our years of expertise, we have accumulated numerous contact emails of relevant personnel and we are well versed in communicating with them to expedite the process. However, it is important to realize that none of these solutions work for every scenario. Each scenario requires a different strategy, and our team decides upon the best possible path before submitting your appeal.

No, you will not get reimbursed as you are paying this particular amount to avail our services. Please understand that a lot of time and effort goes into submitting your appeal and dealing with responses from Amazon seller performance as well as following up until it is approved. However, since we can’t predict or dictate decisions made by Amazon, we unfortunately cannot reimburse you.

The first step is to submit your account to us for evaluation. Our team of in-house experts shall perform an overall audit to identify what went wrong. After identification of the problem, we further discuss and decide the best overall strategy to pursue for your appeal process.

We guarantee that we will make our best possible efforts into submitting your appeal in trying towards getting you reinstated but unfortunately; we can’t ensure that Amazon approves it.

This is not a one size fits all situation. You cannot just copy a format off the internet and submit an appeal. With our appeal process, you shall be getting a complete detailed requirement-based tailormade appeal that has been written by professionals with numerous years of experience and hundreds of reinstatements for clients under their belts. The language of your appeal is key towards getting you reinstated, let our professionals handle it for you.

Yes ! whether it has been suspended for a couple of days or even years, if you can still access your Amazon seller central account , we can appeal it